The language of service encounters : a pragmatic-discursive approach / J. César Félix-Brasdefer.
"Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Cambridge :
Cambridge University Press,
2015.
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Subjects: |
Norlin Library - Stacks
Call Number: |
P120.E27 F45 2015
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P120.E27 F45 2015 | Available Place a Hold |