Training Program for Reference Desk Staff

Training Program for Reference Desk Staff [microform] / Lillian M. Rider.

This manual outlines the program used by McGill University's McLennan Library to train new staff members in reference desk services. Relying heavily on the principles of learning by example, the training program embodies on-the-spot demonstration techniques which are included in two phases: ini...

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Bibliographic Details
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Main Author: Rider, Lillian M.
Corporate Author: McLennan Library
Format: Microfilm Book
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 1979.
Subjects:
Academic Libraries.
Check Lists.
Guides.
Inservice Education.
Librarians.
Library Education.
Library Services.
On the Job Training.
Program Descriptions.
Reference Services.
Staff Orientation.

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