Benchmarking Outstanding Leadership in Higher Education [electronic resource] : Innovation Today and Tomorrow. Draft / Willard I. Zangwill and Harry V. Roberts.

A Total Quality Management (TQM)-based benchmarking study looked at the leadership of universities and colleges to identify, understand, and disseminate their best practices. The study found that outstanding leaders encouraged and promoted innovation. This spurred the development of novel programs a...

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Online Access: Full Text (via ERIC)
Main Author: Zangwill, Willard I.
Other Authors: Roberts, Harry V.
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1993.
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Call Number: ED384317
ED384317 Available