Total Quality Management and Institutional Effectiveness [electronic resource] : Synergy through Congruence / John Losak and John Scigliano.
This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management princi...
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Format: | Electronic eBook |
Language: | English |
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[S.l.] :
Distributed by ERIC Clearinghouse,
1994.
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Internet
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ED368270
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ED368270 | Available |