Manual for Support Staff on the Information Desks [electronic resource] / Deborah Wills.
This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to pro...
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Format: | Electronic eBook |
Language: | English |
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[S.l.] :
Distributed by ERIC Clearinghouse,
1993.
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Internet
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ED365355
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ED365355 | Available |