Manual for Support Staff on the Information Desks

Manual for Support Staff on the Information Desks [electronic resource] / Deborah Wills.

This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to pro...

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Bibliographic Details
Online Access: Full Text (via ERIC)
Main Author: Wills, Deborah
Corporate Author: Wilfrid Laurier Univ., Waterloo (Ontario)
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1993.
Subjects:
College Libraries.
Databases.
Ethical Instruction.
Foreign Countries.
Higher Education.
Instructional Materials.
Job Performance.
Library Education.
Library Role.
Library Services.
Library Standards.
Library Technicians.
Optical Data Disks.
Reference Materials.
Reference Services.
Training Methods.

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Call Number: ED365355
ED365355 Available

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