Information Desk Assistants' Manual [electronic resource] / Madeleine Bombeld and Kathryn Moore Crowe.

The purpose of this manual is to acquaint desk assistants (whose two major functions are to provide information and to instruct patrons how to use library materials) with the services, policies, and procedures of the Reference Department and Jackson Library at the University of North Carolina, Green...

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Online Access: Full Text (via ERIC)
Main Author: Bombeld, Madeleine
Corporate Author: University of North Carolina at Greensboro
Other Authors: Crowe, Kathryn Moore
Format: Electronic eBook
Language:English
Published: [S.l.] : Distributed by ERIC Clearinghouse, 1991.
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Call Number: ED336110
ED336110 Available