Information Desk Assistants' Manual [electronic resource] / Madeleine Bombeld and Kathryn Moore Crowe.
The purpose of this manual is to acquaint desk assistants (whose two major functions are to provide information and to instruct patrons how to use library materials) with the services, policies, and procedures of the Reference Department and Jackson Library at the University of North Carolina, Green...
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Format: | Electronic eBook |
Language: | English |
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[S.l.] :
Distributed by ERIC Clearinghouse,
1991.
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Internet
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ED336110
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ED336110 | Available |