Communication Skills II. Using the Telephone, Conducting a Meeting, Making a Speech [microform]
This student workbook contains two instructional units, the first dealing with using the telephone and the second dealing with conducting a meeting and making a speech. Addressed in the unit on telephone usage are using the telephone directory, placing a call, answering the telephone, and taking mes...
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Format: | Microfilm Book |
Language: | English |
Published: |
[S.l.] :
Distributed by ERIC Clearinghouse,
1984.
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ED274874
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ED274874 | Available Place a Hold |