Two-Dimensional Work [electronic resource] : Workplace Literacy in the Aged Care and Call Centre Industries / Peter Waterhouse and Crina Virgona.

A key challenge of Australia's vocational education and training (VET) system is to serve the broad needs of individuals, communities, and industries. This includes the provision of literacy and generic skills which meet the needs of all groups. This study investigates and documents workplace l...

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Online Access: Full Text (via ERIC)
Main Author: Waterhouse, Peter
Corporate Author: National Centre for Vocational Education Research (Australia)
Other Authors: Virgona, Crina
Format: Electronic eBook
Language:English
Published: [Place of publication not identified] : Distributed by ERIC Clearinghouse, 2004.
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Call Number: ED495140
ED495140 Available