Establishing a virtual reference service : VRD training manual, LSSI's VRD (Virtual Reference Desk) software, service policies and guidelines, design and content of screens / Anne Grodzins Lipow, Steve Coffman.

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Bibliographic Details
Main Author:	Lipow, Anne Grodzins, 1935-
Other Authors:	Coffman, Steve
Other title:	Virtual reference service.
Format:	Book
Language:	English
Published:	Berkeley, CA : Library Solutions Press, ©2001.
Subjects:	Electronic reference services (Libraries) > Handbooks, manuals, etc. Library Services > organization & administration > Handbooks. Library Automation > Handbooks.

Norlin Library - Stacks

Holdings details from Norlin Library - Stacks
Call Number:	Z711.45 .L56 2001
Z711.45 .L56 2001	Available Place a Hold