Measuring customer satisfaction : development and use of questionnaires / Bob E. Hayes.

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Bibliographic Details
Main Author:	Hayes, Bob E., 1963-
Format:	Book
Language:	English
Published:	Milwaukee, Wis. : ASQC Quality Press, ©1992.
Subjects:	Consumer satisfaction. Questionnaires.

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Holdings details from PASCAL Offsite
Call Number:	HF5415.5 .H385 1992
HF5415.5 .H385 1992	Available Place a Hold