Dealing with difficult people : fast, effective strategies for handling problem people / Roy Lilley.
"Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations situations and keep your cool. By understanding the motives and individual behaviours of difficult people, you can learn to manag...
Saved in:
| Online Access: |
Full Text (via Skillsoft) |
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| Main Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
Kogan Page,
2022.
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| Edition: | Fifth edition. |
| Series: | Creating success
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| Subjects: |
Internet
Full Text (via Skillsoft)Online
| Call Number: |
HF5548.8
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|---|---|
| HF5548.8 | Available |