Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Audio Book) Michelli, Joseph.

THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's m...

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Bibliographic Details
Online Access: Streaming Audio (via Skillsoft)
Main Author: Michelli, Joseph (Author)
Corporate Author: O'Reilly for Higher Education (Firm)
Format: Electronic Audio
Language:English
Published: McGraw-Hill, 2011.
Edition:1st edition.
Subjects: