Getting naked : a business fable--about shedding the three fears that sabotage client loyalty / Patrick Lencioni.
Through a story about a management consultant, the author describes the three fears that lead service providers to undermine the trust and loyalty of their customers.
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Streaming Audio (via Skillsoft) |
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Main Author: | |
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Format: | Electronic Audio |
Language: | English |
Published: |
[New York] :
Books on Tape,
2010.
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Internet
Streaming Audio (via Skillsoft)Online
Call Number: |
HF5415.525 .L46 2010ab
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HF5415.525 .L46 2010ab | Available |