Crucial conversations : tools for talking when stakes are high / Kerry Patterson [and others] ; foreword by Stephen R. Covey.
"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strat...
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| Online Access: |
Streaming Audio (via Skillsoft) |
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| Other Authors: | , , |
| Other title: | Tools for talking when stakes are high |
| Format: | Electronic Audio |
| Language: | English |
| Published: |
New York :
McGraw-Hill Audio,
℗2003.
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| Edition: | Abridged ed. |
| Subjects: |
Internet
Streaming Audio (via Skillsoft)Online
| Call Number: |
BF637.C45 C78 2003ab
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| BF637.C45 C78 2003ab | Available |