Total quality management (TQM) : principles, methods, and applications / Sunil Luthra, Dixit Garg, Ashish Agarwal, and Sachin K. Mangla.

"This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM)"--

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Bibliographic Details
Online Access: Full Text (via Taylor & Francis)
Main Authors: Luthra, Sunil (Author), Garg, Dixit (Author), Agarwal, Ashish (Author), Mangla, Sachin K. (Author)
Format: eBook
Language:English
Published: Boca Raton, FL : CRC Press, 2021.
Series:Mathematical engineering, manufacturing, and management sciences.
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Full Text (via Taylor & Francis)

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Call Number: HD62.15 .L87 2021
HD62.15 .L87 2021 Available