The quality management sourcebook : an international guide to materials and resources / Christine Avery and Diane Zabel.
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality mana...
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| Online Access: |
Full Text (via Taylor & Francis) |
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| Format: | Electronic eBook |
| Language: | English |
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London ; New York :
Routledge,
1997.
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Internet
Full Text (via Taylor & Francis)Online
| Call Number: |
Z7164.O7 A95 1997eb
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| Z7164.O7 A95 1997eb | Available |