The public services under reconstruction [electronic resource] : client experiences, professional practices, managerial control / Marja Gastelaars.
This book examines the services in and around the public domain, analysing a number of socio-cultural changes relevant to these services, including€the rationalising efforts of the New Public Management and the introduction of IT.
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Full Text (via Springer) |
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Main Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Abingdon, UK :
Routledge,
2009.
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Series: | Management, organizations and society (London, England)
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Subjects: |
Internet
Full Text (via Springer)Online
Call Number: |
HD2763 .G37 2009eb
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HD2763 .G37 2009eb | Available |