The Six Sigma way [electronic resource] : how to maximize the impact of your change and improvement efforts / Peter S. Pande, Robert P. Neuman, Roland R. Cavanaugh.

Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalt...

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Online Access: Full Text (via AccessEngineering)
Main Author: Pande, Peter S.
Other Authors: Neuman, Robert P., Cavanagh, Roland R.
Format: Electronic eBook
Language:English
Published: New York : McGraw-Hill Education, ©2014.
Edition:2nd ed.
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Call Number: TS156 .P263 2014eb
TS156 .P263 2014eb Available