Achieving excellence through customer service / John Tschohl with Steve Franzmeier.

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Bibliographic Details
Online Access:	Full Text (via Internet Archive)
Main Author:	Tschohl, John
Other Authors:	Franzmeier, Steve
Format:	eBook
Language:	English
Published:	Englewood Cliffs, N.J. : Prentice Hall, c1991.
Subjects:	Customer services.

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Holdings details from Online
Call Number:	HF5415.5 .T83 1991
HF5415.5 .T83 1991	Available