Turned on : eight vital insights to energize your people, customers, and profits / Roger Dow & Susan Cook.
Turned On is an inspiring look behind the scenes of turned-on hospitals, inner-city communities, and companies like Intel, Levi Strauss & Co., USAA, and Ritz-Carlton. It captures the Eight Vital Insights of customer service that immediately affect a company's long-term vitality and bottom l...
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Full Text (via Internet Archive) |
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| Format: | eBook |
| Language: | English |
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New York :
HarperBusiness,
c1996.
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| Edition: | 1st ed. |
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Internet
Full Text (via Internet Archive)Online
| Call Number: |
HF5386 .D676 1996
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| HF5386 .D676 1996 | Available |