Customer service excellence : a concise guide for librarians / Darlene E. Weingand.

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Bibliographic Details
Online Access: Full Text (via Internet Archive)
Main Author: Weingand, Darlene E. (Author)
Format: eBook
Language:English
Published: Chicago : American Library Association, [1997]
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Call Number: Z711 .W434 1997
Z711 .W434 1997 Available