The Apple experience : secrets to building insanely great customer loyalty / Carmine Gallo.
Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."...
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Full Text (via O'Reilly/Safari) |
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| Main Author: | |
| Other title: | Secrets to building insanely great customer loyalty |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
McGraw-Hill,
©2012.
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| Subjects: |
Internet
Full Text (via O'Reilly/Safari)Online
| Call Number: |
HF5415.5
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| HF5415.5 | Available |