Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / by Lawrence Polsky and Antoine Gerschel.

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement-and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hu...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Polsky, Lawrence
Other Authors: Gerschel, Antoine
Format: Electronic eBook
Language:English
Published: New York : McGraw-Hill, ©2011.
Series:Perfect phrases series.
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Internet

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Call Number: HD30.3 .P653 2011eb
HD30.3 .P653 2011eb Available