Making IT lean : applying lean practices to the work of IT / Howard Williams and Rebecca Duray.

Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Williams, Howard
Other Authors: Duray, Rebecca
Format: eBook
Language:English
Published: Boca Raton, FL : CRC Press, 2013.
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Internet

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Call Number: QA76.758 .W535 2013eb
QA76.758 .W535 2013eb Available