Social network analysis in telecommunications / Carlos Andre Reis Pinheiro.

"A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowle...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Reis Pinheiro, Carlos Andre, 1940-
Format: eBook
Language:English
Published: Hoboken, N.J. : Wiley, ©2011.
Series:Wiley and SAS business series.
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Internet

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Call Number: HE7631 .R45 2011eb
HE7631 .R45 2011eb Available