Wicked, incomplete, and uncertain : user support in the wild and the role of technical communication / Jason Swarts.

"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--P...

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Bibliographic Details
Online Access: Full Text (via University Press of Colorado)
Main Author: Swarts, Jason, 1972- (Author)
Corporate Author: University Press of Colorado
Other title:University Press of Colorado e-book collection.
Format: eBook
Language:English
Published: Logan : Utah State University Press, [2018]
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