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  1. 1
    The practical guide to achieving customer satisfaction in events and hotels /

    The practical guide to achieving customer satisfaction in events and hotels / by Berners, Philip, Martin, Adrian

    Published 2023
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  2. 2
    The Practical Guide to Managing Event Venues

    The Practical Guide to Managing Event Venues by Berners, Philip

    Published 2018
    Table of Contents: “…Philip Berners: the London Hippodrome; Case study 2 by Philip Berners: Thorpe …”
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