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  1. 1
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    QoS measurement and evaluation of telecommunications quality of service / William C. Hardy. by Hardy, William C.

    Published 2001
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  2. 2
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    The journal of database marketing & customer strategy management

    Published 2003
    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  3. 3
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    Journal of customer behaviour

    Published 2002
    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  4. 4
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    Managing service quality

    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  5. 5
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    Journal of service research JSR.

    Published 1998
    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  6. 6
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    International journal of quality and service sciences

    Published 2009
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    Electronic Journal

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  7. 7
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    Journal of retailing and consumer services

    Published 1994
    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  8. 8
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    Journal of customer service in marketing & management

    Published 1995
    Online Access (A-Z Journals and Newspapers)
    Electronic Journal

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  9. 9
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    Library/vendor relationships Sam Brooks, David H. Carlson, editors.

    Published 2006
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  10. 10
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    Managing service level quality across wireless and fixed networks Peter Massam. by Massam, Peter

    Published 2003
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  11. 11
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    Valuing convenience in public transport

    Published 2014
    Online Access (A-Z Journals and Newspapers)
    Electronic Manuscript eBook

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  12. 12
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    Journal of retail banking

    Published 1995
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  13. 13
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    Review of the fiscal year 2023 USAID budget request : hearing before the Committee on Foreign Relations, United States Senate, One Hundred Seventeenth Congress, second session, May...

    Published 2022
    Government Document Book

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  14. 14
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    Small Business Innovation Protection Act of 2017 : report (to accompany S. 791) (including cost estimate of the Congressional Budget Office)

    Published 2018
    Government Document Book

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  15. 15
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    Small Business Employee Ownership Promotion Enhancement Act of 2017 : report (to accompany S. 1538) (including cost estimate of the Congressional Budget Office)

    Published 2018
    Government Document Book

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  16. 16
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    Delivering for Pennsylvania : examining postal service delivery and operations from the cradle of liberty : hearing before the Subcommittee on Government Operations of the Committe...

    Published 2022
    Government Document Book

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  17. 17
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    Commercial banks amid the financial revolution : developing a competitive strategy / by Eduard Ballarín. by Ballarín, Eduard

    Published 1986
    Book

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  18. 18
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    New service paradigms : AMA SERVSIG Conference 2003 / guest editors, Jay Kandampully and Raymond P. Fisk.

    Published 2004
    Full Text (via ProQuest)
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  19. 19
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    The complete guide to customer service / Linda M. Lash. by Lash, Linda M.

    Published 1988
    Book

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  20. 20
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    What's the secret? : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R., 1964-

    Published 2008
    Full Text (via ProQuest)
    eBook

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