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1
The high-speed company : creating urgency and growth in a nanosecond culture /
Published 2015“…Portfolio/Penguin,…”
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2
The challenger customer : selling to the hidden influencer who can multiply your results /
Published 2015“…Portfolio/Penguin,…”
Book -
3
Fanocracy : turning fans into customers and customers into fans /
Published 2020“…Portfolio/Penguin,…”
Full Text (via EBSCO)
eBook -
4
Converted : the data-driven way to win customers' hearts /
Published 2022“…Portfolio/Penguin, an imprint of Penguin Random House,…”
Book