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  1. 1
    Handbook of strategic account management : a comprehensive resource /

    Handbook of strategic account management : a comprehensive resource / by Woodburn, Diana

    Published 2014
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  2. 2
    Strategic customer care : an evolutionary approach to increasing customer value and profitability /

    Strategic customer care : an evolutionary approach to increasing customer value and profitability / by Brown, Stanley A., 1946-

    Published 1999
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  3. 3
    Business models for Industry 4.0 : concepts and challenges in SME organizations /

    Business models for Industry 4.0 : concepts and challenges in SME organizations / by Grabowska, Sandra, Saniuk, Sebastian

    Published 2023
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  4. 4
    The expert consumer : a complete handbook /

    The expert consumer : a complete handbook / by Eisenberger, Kenneth

    Published 1977
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  5. 5
    The next evolution of marketing : connect with your customers by marketing with meaning /

    The next evolution of marketing : connect with your customers by marketing with meaning / by Gilbreath, Bob

    Published 2010
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  6. 6
    Mass customization and customer centricity : in honor of the contributions of Cipriano Forza /

    Mass customization and customer centricity : in honor of the contributions of Cipriano Forza /

    Published 2023
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  7. 7
    Solid gold customer relations : a professional resource guide /

    Solid gold customer relations : a professional resource guide / by Gold, Carol Sapin

    Published 1983
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  8. 8
    Built for use : driving profitability through the user experience /

    Built for use : driving profitability through the user experience / by Donoghue, Karen

    Published 2002
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  9. 9
    Customer centricity in new product development : radical customer orientation as the key to high-potential innovations /

    Customer centricity in new product development : radical customer orientation as the key to high-potential innovations / by Rademacher, Ute

    Published 2023
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  10. 10
    Hedonism, Utilitarianism, and Consumer Behavior : Exploring the Consequences of Customer Orientation /

    Hedonism, Utilitarianism, and Consumer Behavior : Exploring the Consequences of Customer Orientation / by Scarpi, Daniele

    Published 2020
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  11. 11
    The relationship-based enterprise : powering business success through customer relationship management /

    The relationship-based enterprise : powering business success through customer relationship management / by McKenzie, Ray, 1946-

    Published 2001
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  12. 12
    High performance sales organizations : achieving competitive advantage in the global marketplace /

    High performance sales organizations : achieving competitive advantage in the global marketplace /

    Published 1995
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  13. 13
    High performance sales organizations : achieving competitive advantage in the global marketplace /

    High performance sales organizations : achieving competitive advantage in the global marketplace /

    Published 2000
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  14. 14
    The effects of national culture on organizational responses to the marketing concept /

    The effects of national culture on organizational responses to the marketing concept / by Nakata, Cheryl

    Published 1999
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  15. 15
    Serving the difficult customer : a how-to-do-it manual for library staff /

    Serving the difficult customer : a how-to-do-it manual for library staff / by Smith, Kitty, 1945-

    Published 1993
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  16. 16
    Customer relations /

    Customer relations /

    Published 1962
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  17. 17
    Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication /

    Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication / by Moscardo, Gianna

    Published 1999
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  18. 18
    Online customer care : strategies for call center excellence /

    Online customer care : strategies for call center excellence / by Cusack, Michael, 1955-

    Published 1998
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  19. 19
    How to win customers in the digital world : total action or fatal inaction /

    How to win customers in the digital world : total action or fatal inaction / by Vervest, Peter

    Published 2000
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  20. 20
    Email marketing : using email to reach your tarket audience and build customer relationships /

    Email marketing : using email to reach your tarket audience and build customer relationships / by Sterne, Jim, 1955-

    Published 2000
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