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1
25 reproducible activities for customer service excellence /
Published 2005“…HRD Press,…”
Full Text (via Skillsoft)
Electronic eBook -
2
50 activities for achieving excellent customer service /
Published 2003“…HRD Press,…”
Full Text (via Skillsoft)
Electronic eBook -
3
50 activities for achieving excellent customer service
Published 2003“…HRD Press,…”
Online Access (A-Z Journals and Newspapers)
Electronic eBook -
4
50 activities for achieving excellent customer service /
Published 2003“…HRD Press,…”
Full Text (via O'Reilly/Safari)
eBook -
5
25 reproducible activities for customer service excellence /
Published 2005“…HRD Press,…”
Full Text (via O'Reilly/Safari)
eBook -
6
How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training /
Published 2008“…HRD Press,…”
Full Text (via O'Reilly/Safari)
eBook