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  1. 1
    Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

    Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / by Kurvinen, Matti, 1961-, Töyrylä, Ilkka, 1970-, Murthy, D. N. P.

    Published 2016
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  2. 2
    Not just China : the rise of recalls in the age of global business /

    Not just China : the rise of recalls in the age of global business / by Bapuji, Hari

    Published 2011
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