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  1. 1
    The organizational ombudsman : origins, roles, and operations : a legal guide /

    The organizational ombudsman : origins, roles, and operations : a legal guide / by Howard, Charles L., 1950-

    Published 2010
    “…American Bar Association, Section of Dispute Resolution,…”
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  2. 2
    A practical guide to organizational ombuds /

    A practical guide to organizational ombuds / by Howard, Charles L., 1950-

    Published 2022
    “…American Bar Association, Dispute Resolution Section,…”
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