What if I say the wrong thing? : 25 habits for culturally effective people / Verna Myers.

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Bibliographic Details
Main Author: Myers, Vernā (Author)
Corporate Authors: American Bar Association. Center for Racial & Ethnic Diversity, American Bar Association. Section of International Law
Format: Book
Published: Chicago, Illinois : American Bar Association, [2013]
Table of Contents:
  • But I'm not a racist! : understand the ISMS
  • I hope she can drive : get familiar with your biases
  • I'm "farm" : be aware of your own culture and how it shapes your interactions
  • Can't we all just get along? : see the commonalities between people
  • Don't mourn the good old days : accept that diversity will actually look and sound different
  • Black guys always know where they're going : look for your blind spots
  • Freaks of the week : see all cultures as valid
  • Take the opportunity walk : acknowledge your unearned advantages
  • Take people out of the boxes you put them in : resist elitism and embrace human value
  • Pay attention to the bathrooms : real inclusion is in the details
  • How are we supposed to tell them apart? : make the effort to really see a person
  • She was so articulate : avoid micro-inequities
  • Are you sure you're a doctor? : challenge your descriptive bias.
  • You don't sound like a cop : become mutually adaptive
  • Don't mistake the mirror for merit : avoid in-group favoritism
  • Aren't you scared to live there? : if you see something, say something
  • "I know you haven't done this before" : don't be afraid to ask
  • Girl, I mean, boy, I mean, you know... : use your mistakes to grow
  • Love is having to say you're sorry : learn to apologize
  • Have coffee (or tea) : expand your comfort zone and professional and social circles
  • Being proactive doesn't mean taking a second job : commit micro affirmations
  • Don't be a sloppy sentimentalist : keep your standards high
  • Avoid the one-mistake rule : apply criteria fairly
  • Ahas make the difference : get some good diversity training
  • Take the challenge : be responsible for another's success.