Benchmarking in tourism and hospitality industries [electronic resource] : the selection of benchmarking partners / Karl W. Wöber.
This book provides a detailed description of different performance measurement methods in the context of the tourism and hospitality industry. Chapter 1 serves as an introduction to the principal concept of benchmarking and why it became so popular within the industry. Chapter 2 consists of a compre...
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Format: | Electronic eBook |
Language: | English |
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Oxford, U.K. :
CABI Pub.,
©2002.
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Internet
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Call Number: |
G155.A1 W56 2002eb
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G155.A1 W56 2002eb | Available |