Business relationship management and marketing : mastering business markets / Michael Kleinaltenkamp, Wuflff Pline, Ingmar Geiger, editors.

Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concepts and their corresponding methods and instruments in depth. It is thereby focused on the business-to...

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Online Access: Full Text (via Springer)
Other Authors: Kleinaltenkamp, Michael (Editor), Plinke, Wulff (Editor), Geiger, Ingmar (Editor)
Other title:Geschäftsbeziehungsmanagement. English.
Format: eBook
Language:English
German
Published: Heidelberg : Springer Berlin, [2015]
Series:Springer texts in business and economics.
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Call Number: HF5415.1263 .G47 2015eb
HF5415.1263 .G47 2015eb Available