The trouble with computers : usefulness, usability, and productivity / Thomas K. Landauer.
Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. He marshals overwhelming evidence that computers rarely improve the efficiency of the...
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| Online Access: |
Full Text (via EBSCO) |
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| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
Cambridge, Mass. :
MIT Press,
1996, ©1995.
©1995. |
| Series: | Bradford Book Ser.
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| Subjects: |
| Summary: | Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. He marshals overwhelming evidence that computers rarely improve the efficiency of the information work they are designed for because they are too hard to use and do too little that is sufficiently useful. Landauer proposes that emerging techniques for user-centered development can turn the situation around - through task analysis, iterative design, trial use, and evaluation, computer systems can be made into powerful tools for the service economy. |
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| Item Description: | "A Bradford book." |
| Physical Description: | 1 online resource (xiii, 425 pages) : illustrations. |
| Bibliography: | Includes bibliographical references (pages 393-405) and index. |
| ISBN: | 9780262277891 0262277891 0585020477 9780585020471 |