Written Communication at the Managerial and Technical Levels [microform] : A Case Study. Working Paper 413 / Mildred S. Myers.
A study examined the written communication at the technical/professional and managerial levels in a "Fortune 500" corporation to determine whether managers/executives had different communications purposes and, therefore, used different rhetorical strategies and approaches than did professi...
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| Format: | Microfilm Book |
| Language: | English |
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[S.l.] :
Distributed by ERIC Clearinghouse,
1980.
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MARC
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| 099 | |f ERIC DOC # |a ED199749 | ||
| 100 | 1 | |a Myers, Mildred S. | |
| 245 | 1 | 0 | |a Written Communication at the Managerial and Technical Levels |h [microform] : |b A Case Study. Working Paper 413 / |c Mildred S. Myers. |
| 260 | |a [S.l.] : |b Distributed by ERIC Clearinghouse, |c 1980. | ||
| 300 | |a 28 p. | ||
| 336 | |a text |2 rdacontent. | ||
| 337 | |a microform |2 rdamedia. | ||
| 338 | |a microfiche |2 rdacarrier. | ||
| 500 | |a ERIC Note: Portions of this paper were presented at the Symposium on Writing and Designing Documents: Research and Practical Solutions (Pittsburgh, PA, October 10, 1980). |5 ericd. | ||
| 500 | |a ERIC Document Number: ED199749. | ||
| 520 | |a A study examined the written communication at the technical/professional and managerial levels in a "Fortune 500" corporation to determine whether managers/executives had different communications purposes and, therefore, used different rhetorical strategies and approaches than did professional/technical staff. Rhetorical analysis was conducted of 104 documents from the technical/professional staff and 130 from the managerial/executive ranks. In addition, interviews were conducted with various staff members. The results revealed major differences between the written communications of managers/executives and those of technical/professional employees. The majority (86%) of the managerial/executive communications was descriptive rather than analytic, while over half (54%) of the professional/technical samples was analytic--much of it research reports or problem analyses. Approximately one third of the managerial/executive writing samples involved giving orders or direction, something the professional/technical staff did only 11% of the time. In addition, managers/executives devoted half of their communications to "topical information" or "clarification correspondence," while the professional/technical staff seldom used these types of communications. (FL) | ||
| 533 | |a Microfiche. |b [Washington D.C.]: |c ERIC Clearinghouse |e microfiches : positive. | ||
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| 650 | 1 | 7 | |a Administrators. |2 ericd. |
| 650 | 1 | 7 | |a Organizational Communication. |2 ericd. |
| 650 | 1 | 7 | |a Technical Writing. |2 ericd. |
| 650 | 0 | 7 | |a Writing Processes. |2 ericd. |
| 650 | 1 | 7 | |a Writing Research. |2 ericd. |
| 650 | 1 | 7 | |a Writing Skills. |2 ericd. |
| 710 | 2 | |a Pittsburgh Univ., PA. Graduate School of Business. | |
| 856 | 4 | 2 | |z Request ERIC Document |u https://colorado.idm.oclc.org/login?url=https://colorado.illiad.oclc.org/illiad/COD/illiad.dll?Action=10&Form=23 |
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| 952 | f | f | |p Can circulate |a University of Colorado Boulder |b Boulder Campus |c Offsite |d PASCAL Offsite |e ED199749 |h Other scheme |i microfiche |n 1 |