APA (7th ed.) Citation

Banta, T. W. (2004). Hallmarks of effective outcomes assessment. Jossey-Bass.

Chicago Style (17th ed.) Citation

Banta, Trudy W. Hallmarks of Effective Outcomes Assessment. San Franciso, CA: Jossey-Bass, 2004.

MLA (8th ed.) Citation

Banta, Trudy W. Hallmarks of Effective Outcomes Assessment. Jossey-Bass, 2004.