Communication essentials : the tools you need to master every type of professional interaction / Trey Guinn.
"One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"--
Saved in:
| Online Access: |
Full Text (via Skillsoft) |
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| Main Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
McGraw Hill,
[2023]
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| Series: | McGraw Hill's business essentials.
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| Subjects: |
Table of Contents:
- The essentials. Be a communication student for life
- Know why and how we communicate
- Discover the "I" in communicate
- Understand that the message sent is not always the message received
- Commit to being effective
- The essentials applied. Communication self-assessment
- Your communication starting point : be willing
- Identify your goal
- Know your audience
- Own your message
- Anticipate how your audience will perceive you, the messenger
- Choose the best medium for your message
- Beyond the essentials. Communicate your way into a job
- Communicate on the job and up the ladder
- Improve your digital communication
- Communicate to make and maintain social relationships
- Communicate through conflict and difficult conversations
- Continue learning to keep improving.