Coaching, counseling and mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.
There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and...
Saved in:
| Online Access: |
Streaming Audio (via O'Reilly/Safari) |
|---|---|
| Main Author: | |
| Other Authors: | |
| Format: | Electronic Audio |
| Language: | English |
| Published: |
[United States] :
Findaway World : Gildan Audio,
[2017]
|
| Edition: | Second edition. |
| Subjects: |
| Summary: | There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people. |
|---|---|
| Physical Description: | 1 online resource (1 audio file) |
| ISBN: | 9781469067186 1469067188 |