Tourism supply chain management [electronic resource] / Haiyan Song.
"Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consume...
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| Online Access: |
Full Text (via Taylor & Francis) |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Abingdon, Oxon ; New York :
Routledge,
2012.
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| Edition: | 1st ed. |
| Series: | Routledge advances in tourism ;
23. |
| Subjects: |
Table of Contents:
- 1. Introduction to tourism supply chain management
- 2. Demand management and forecasting
- 3. Tourism supply chain coordination
- 4. Tourism supply chain competition
- 5. Chain versus chain competition
- 6. Tourism distribution channels
- 7. Capacity and inventory issues in TSCM
- 8. Customer relationship management in TSCs
- 9. Information communication technologies and TSCM
- 10. Conclusions and future research directions.