Analysis of Resource Management in Complex Work Systems : Using the Example of Sterile Goods Management in Hospitals /

Analysis of Resource Management in Complex Work Systems : Using the Example of Sterile Goods Management in Hospitals / by Qinglian Lin.

This book develops and assesses a decision-making model for resource management in complex work systems in line with the "Systems Engineering" method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to ev...

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Bibliographic Details
Online Access: Full Text (via Springer)
Main Author: Lin, Qinglian (Author)
Corporate Author: École nationale supérieure des beaux-arts (France)
Format: eBook
Language:English
Published: Singapore Springer Singapore Imprint : Springer, 2017.
Subjects:
Business.
Operations research.
Decision making.
Health services administration.
Hospitals > Administration.
Medical care.
Hospitals > Materials management.
Table of Contents:
  • 1 Introduction
  • 1.1 Complexity of Health Care Systems
  • 1.2 Changes in Health Care Systems
  • 1.3 Challenges for Hospital Management
  • 2 Research Problem
  • 3 Aims
  • 4 Methodical Approach
  • 4.1 Foundation of the Methodology
  • 4.2 Structure of the Thesis
  • 5 Results of the Development of DERESIS Model
  • 5.1 Situation of Resource Management using the Example of Sterile Goods Management in Hospitals
  • 5.2 Knowledge Requirements of DERESIS Model
  • 5.3 Development of the Theoretical DERESIS Model
  • 5.4 Evaluation of the DERESIS Model
  • 6 Discussion
  • 6.1 Discussion of the Methodology for the Development of the DERESIS Model
  • 6.2 Discussion of the Results
  • 6.3 Strengths and Weaknesses of this Study
  • 6.4 Transferability
  • 7 Future Research
  • Acknowledgment
  • Reference
  • Glossary
  • Appendix
  • Appendix 1: Overview of Medical Decision Making
  • Appendix 2: The 6-layer Model
  • Appendix 3: The Layout of CSSD
  • Appendix 4: The General Flow of Sterile Goods between Operating Theatre and Central Sterile Supply Department
  • Appendix 5: Five Scale Fuzzy Linguistic of Performance Values in Hospital of In-house and Outsourcing Sterile Goods
  • Appendix 6: Five Scale Fuzzy Linguistic of Weight of Importance of Each Criterion
  • Appendix 7: Five Scale Fuzzy Number of Performance Values in Hospital of In-house and Outsourcing Sterile Goods
  • Appendix 8: Five Scale Fuzzy Number of Weight of Importance of Each Criterion
  • Appendix 9: Symbol.

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