On Q : causing quality in higher education / Daniel T. Seymour.
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| Online Access: |
Full Text (via Internet Archive) |
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| Main Author: | |
| Other title: | On cue. |
| Format: | eBook |
| Language: | English |
| Published: |
New York : Toronto : New York :
American Council on Education : Macmillan Pub. Co. ; Maxwell Macmillan Canada ; Maxwell Macmillan International,
℗♭1992.
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| Subjects: |
Table of Contents:
- The incline of quality
- Strategic quality management on campus
- Satisfy the customer: everything else follows
- Choosing to be distinctive
- Process, process, and more process
- Involving everyone in the pursuit
- Pride: the engine of success
- It's all in the attitude
- A culture of quality
- Telling the quality story.