Beyond service : state workers, public policy, and the prospects for democratic administration / Greg McElligott.
"This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshap...
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Format: | eBook |
Language: | English |
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Toronto, Ont. :
University of Toronto Press,
2001.
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100 | 1 | |a McElligott, Greg, |d 1959- | |
245 | 1 | 0 | |a Beyond service : |b state workers, public policy, and the prospects for democratic administration / |c Greg McElligott. |
260 | |a Toronto, Ont. : |b University of Toronto Press, |c 2001. | ||
300 | |a 1 online resource (xi, 338 pages) : |b illustrations. | ||
336 | |a text |b txt |2 rdacontent. | ||
337 | |a computer |b c |2 rdamedia. | ||
338 | |a online resource |b cr |2 rdacarrier. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Intro -- Contents -- Acknowledgments -- Abbreviations -- Introduction -- Part 1: The View from the Front Line -- 1 'Appearing to Be in Control' -- 2 Class and Management in the Canadian State -- 3 Beyond Reason: The New Legitimation -- Part 2: Border Disputes -- 4 External Pressures, Internal Needs -- 5 Bargaining and Beyond -- 6 Clients and Consciousness -- 7 Front-Line Workers and Public Policy -- Part 3: Self-Management and Citizenship -- 8 State Workers and Democratic Administration -- Conclusion: Bringing State Workers In -- NOTES -- REFERENCES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z. | |
520 | 1 | |a "This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket. | |
588 | 0 | |a Print version record. | |
610 | 1 | 0 | |a Canada. |b Employment and Immigration Canada (Department) |x Officials and employees |v Case studies. |
650 | 0 | |a Employee-management relations in government |z Canada. | |
650 | 0 | |a Civil service |z Canada. | |
650 | 0 | |a Management |x Employee participation |z Canada. | |
610 | 1 | 7 | |a Canada. |b Employment and Immigration Canada (Department) |2 fast |0 (OCoLC)fst01811260. |
650 | 7 | |a Civil service. |2 fast |0 (OCoLC)fst00862730. | |
650 | 7 | |a Employee-management relations in government. |2 fast |0 (OCoLC)fst00909097. | |
650 | 7 | |a Employees. |2 fast |0 (OCoLC)fst00909111. | |
650 | 7 | |a Management |x Employee participation. |2 fast |0 (OCoLC)fst01007168. | |
651 | 7 | |a Canada. |2 fast |0 (OCoLC)fst01204310. | |
655 | 7 | |a Case studies. |2 fast |0 (OCoLC)fst01423765. | |
776 | 0 | 8 | |i Print version: |a McElligott, Greg, 1959- |t Beyond service. |d Toronto ; Buffalo : University of Toronto Press, 2001 |z 0802047661 |w (DLC) 2002277191 |w (OCoLC)46620656. |
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