Beyond service : state workers, public policy, and the prospects for democratic administration / Greg McElligott.

"This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshap...

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: McElligott, Greg, 1959-
Format: eBook
Language:English
Published: Toronto, Ont. : University of Toronto Press, 2001.
Subjects:

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100 1 |a McElligott, Greg,  |d 1959- 
245 1 0 |a Beyond service :  |b state workers, public policy, and the prospects for democratic administration /  |c Greg McElligott. 
260 |a Toronto, Ont. :  |b University of Toronto Press,  |c 2001. 
300 |a 1 online resource (xi, 338 pages) :  |b illustrations. 
336 |a text  |b txt  |2 rdacontent. 
337 |a computer  |b c  |2 rdamedia. 
338 |a online resource  |b cr  |2 rdacarrier. 
504 |a Includes bibliographical references and index. 
505 0 |a Intro -- Contents -- Acknowledgments -- Abbreviations -- Introduction -- Part 1: The View from the Front Line -- 1 'Appearing to Be in Control' -- 2 Class and Management in the Canadian State -- 3 Beyond Reason: The New Legitimation -- Part 2: Border Disputes -- 4 External Pressures, Internal Needs -- 5 Bargaining and Beyond -- 6 Clients and Consciousness -- 7 Front-Line Workers and Public Policy -- Part 3: Self-Management and Citizenship -- 8 State Workers and Democratic Administration -- Conclusion: Bringing State Workers In -- NOTES -- REFERENCES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z. 
520 1 |a "This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket. 
588 0 |a Print version record. 
610 1 0 |a Canada.  |b Employment and Immigration Canada (Department)  |x Officials and employees  |v Case studies. 
650 0 |a Employee-management relations in government  |z Canada. 
650 0 |a Civil service  |z Canada. 
650 0 |a Management  |x Employee participation  |z Canada. 
610 1 7 |a Canada.  |b Employment and Immigration Canada (Department)  |2 fast  |0 (OCoLC)fst01811260. 
650 7 |a Civil service.  |2 fast  |0 (OCoLC)fst00862730. 
650 7 |a Employee-management relations in government.  |2 fast  |0 (OCoLC)fst00909097. 
650 7 |a Employees.  |2 fast  |0 (OCoLC)fst00909111. 
650 7 |a Management  |x Employee participation.  |2 fast  |0 (OCoLC)fst01007168. 
651 7 |a Canada.  |2 fast  |0 (OCoLC)fst01204310. 
655 7 |a Case studies.  |2 fast  |0 (OCoLC)fst01423765. 
776 0 8 |i Print version:  |a McElligott, Greg, 1959-  |t Beyond service.  |d Toronto ; Buffalo : University of Toronto Press, 2001  |z 0802047661  |w (DLC) 2002277191  |w (OCoLC)46620656. 
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