User friendly : how the hidden rules of design are changing the way we live, work, and play / Cliff Kuang with Robert Fabricant.

Combining the expertise and insight of a leading journalist and a pioneering designer, Kuang and Fabricant provide a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable.

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Bibliographic Details
Main Authors: Kuang, Cliff, 1978- (Author), Fabricant, Robert, 1966- (Author)
Format: Book
Language:English
Published: New York : MCD/Farrar, Straus and Giroux, 2019.
Edition:First edition.
Subjects:
Table of Contents:
  • The empire of user-friendliness
  • Part I: Easy to use. Confusion
  • Industry
  • Error
  • Trust
  • Metaphor
  • Part II: Easy to want. Empathy
  • Humanity
  • Personalization
  • Peril
  • Promise
  • Seeing the world through user-friendly eyes
  • Appendix: A brief history of "user friendly"