The diversity code : unlock the secrets to making differences work in the real world / Michelle T. Johnson.

"When it comes to managing diversity issues, it becomes really important to think a little differently, because if you view the world differently, you show up in the world differently, which impacts how you behave and how you treat others. That's more than half the battle of getting divers...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Johnson, Michelle T.
Format: eBook
Published: New York : AMACOM, American Management Association, ©2011.
Table of Contents:
  • Introduction: So What Is the Diversity Code, Anyway?
  • How Do You Define Diversity?
  • Can You Tell Me What Diversity Isn't?
  • What Is the Basic Law on Discrimination?
  • How Do Diversity Issues Differ from Discrimination?
  • Shouldn't I Just Have to Worry About What the Law Requires Me to Worry About?
  • Why Isn't It Enough to Just Acknowledge the Ways in Which People Are the Same?
  • Doesn't Figuring Out Everybody's Differences at Work Take Too Much Time Away from Work?
  • Do White Guys Even Have to Worry About Diversity Since They Don't Have Any?
  • If I'm a Member of a Minority Group or Have a Best Friend or Spouse Who Is, Then I'm Covered on Diversity, Aren't I?
  • How Do I Figure Out How to Hear the Differences Around Me?
  • How Do I Avoid Overstepping, Being Too Personal, or Creeping into Sexual Harassment Territory?
  • Doesn't Understanding a Difference Mean That I'm Accepting Something That I Don't Necessarily Support?
  • How Can I Tell Whether My Company Is Really Diverse or If It's Just Saying It Is?
  • Is There Some Point Where My Company's Problem with Diversity Starts Being My Problem?
  • When I See a Problem with Diversity, How Do I Go About Addressing It?
  • Isn't Instituting Real Change Bound to Tick Someone Off?
  • If I'm the One Being Accused of Cultural Insensitivity or Worse, Aren't I Already Screwed?
  • How Do I Really Call Someone Out on Their Mess When They Have More Rank Than I Do?
  • As a Department Head or Supervisor, How Do I Really Get People Past Conflicts in the Workplace Once They Have Escalated Badly?
  • What Is the Purpose of a Company's Annual Diversity Report?
  • As a Company, When Do We Know When We Have Actually Achieved Diversity?
  • Conclusion.