How to present negative medical news in a positive light : a prescription for health care providers / by Michael J. Cavallaro.

In a 2009 Gallup poll, 30 percent of Americans surveyed believed that the national health care industry offers less-than-good quality of care for its citizens. But you can change how your patients perceive your own services, starting with how you and your staff deliver sensitive news. With this step...

Full description

Saved in:
Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Cavallaro, Michael J. (Author)
Format: eBook
Language:English
Published: Ocala : Atlantic Publishing Group, [2017]
Subjects:

Internet

Full Text (via ProQuest)

Online

Holdings details from Online
Call Number: R118
R118 Available