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Z711.45 .D47 2013eb
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Implementing virtual reference services : a LITA guide / |
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Z711.45 .D54 2000
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Digital reference service in the new millennium : planning, management, and evaluation / |
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Z711.45 .D54 2004eb
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Digital reference services / |
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Z711.45 .D54 2012
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Digital versus non-digital reference ask a librarian online and offline / |
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Z711.45 .D54 2013
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Digital reference services / |
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Z711.45 .E18 2012
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E-reference context and discoverability in libraries : issues and concepts / |
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Z711.45 .E18 2012eb
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E-reference context and discoverability in libraries : issues and concepts / |
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Z711.45.H5 Z711.45
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Virtual Reference Training : the Complete Guide to Providing Anytime, Anywhere Answers. |
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Z711.45 .H57 2004
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Virtual reference training : the complete guide to providing anytime, anywhere answers / |
2 |
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Z711.45 .K47 2009
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Virtual reference best practices : tailoring services to your library / |
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Z711.45 .K47 2009eb
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Virtual reference best practices : tailoring services to your library / |
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Z711.45 .K69 2007
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The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / |
2 |
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Z711.45 .L255 2009
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New concepts in digital reference |
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Z711.45 .L35 2009
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New concepts in digital reference / |
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Z711.45 .L53 2009
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The Library Journal guide to e-reference resources / |
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Z711.45 .L56 2001
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Establishing a virtual reference service : VRD training manual, LSSI's VRD (Virtual Reference Desk) software, service policies and guidelines, design and content of screens / |
1 |
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Z711.45 .L57 2003
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The virtual reference librarian's handbook / |
3 |
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Z711.45 .N49 2011eb
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New directions in reference / |
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Z711.45 .P69 2019
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Reaching diverse audiences with virtual reference and instruction : a practical guide for librarians / |
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Z711.45 P83 2015
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Modern pathfinders : creating better research guides / |
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