Call Number (LC) Title Results
Z711 .M625 1993 El servicio de consulta / 1
Z711 .M82 2012eb Fundamentals of reference / 1
Z711 .M87 2011 The librarian as information consultant : transforming reference for the Information Age / 1
Z711 .M87 2011eb The librarian as information consultant : transforming reference for the Information Age / 2
Z711 .M93 1983 The accuracy of telephone reference/information services in academic libraries : two studies / 2
Z711 .N56 2014 Implementing an inclusive staffing model for today's reference services : a practical guide for librarians / 2
Z711 .N65 1998 Managing the reference collection / 1
Z711 .N65 1999 Managing the reference collection / 1
Z711 .N65 1999eb Managing the reference collection / 1
Z711 .O54 1989 Online searching : the basics, settings, and management / 1
Z711 .O59 2004 Library anxiety : theory, research, and applications / 2
Z711 .O94 2020 The 360 librarian : a framework for integrating mindfulness, emotional intelligence, and critical reflection in the workplace / 1
Z711 .O97 1989 Outline for online ready reference services / 1
Z711 .P275 1987 Online reference and information retrieval / 1
Z711 .P285 2009eb How to give your users the LIS services they want / 1
Z711 .P32 2009 How to give your users the LIS services they want / 1
Z711 .P338 1996 Patron behavior in libraries : a handbook of positive approaches to negative situations / 3
Z711 .P338 1996eb Patron behavior in libraries : a handbook of positive approaches to negative situations / 1
Z711 .P38 1993 Confidentiality in libraries : an intellectual freedom modular education program / 1
Z711 .P45 1990 Democratizing information : online databases and rise of end-user searching / 1